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Electrazi ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, use our services, or make a purchase.

1. Information We Collect

We collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing information, and payment details.
  • Technical Data: IP address, browser type, operating system, device information, and browsing activity on our site.
  • Transaction Data: Details of purchases, orders, and payment status.
  • Communication Data: Any information you provide when you contact us via email, phone, or chat.

2. How We Use Your Data

We process your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders, manage payments, and provide customer support.
  • Site Improvement: To analyze and enhance the performance, layout, and usability of our website.
  • Marketing: To send you promotional offers, product updates, and news about our services. You can opt out of marketing communications at any time.
  • Legal Compliance: To comply with legal obligations, such as record-keeping, tax regulations, and fraud prevention.

3. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third-party vendors who assist in order processing, payment processing, delivery, marketing, and data analytics.
  • Legal Authorities: If required by law, or if disclosure is necessary to protect our rights, privacy, safety, or property.

We do not sell your personal data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. When personal data is no longer required, we securely delete or anonymize it.

5. Your Data Rights

Under UK data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any incomplete or inaccurate data.
  • Deletion: Request deletion of your personal data where there is no valid reason for us to continue processing it.
  • Restriction: Request that we suspend processing of your personal data in certain circumstances.
  • Objection: Object to our processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at contact@electrazi.com.

6. Security of Your Data

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, gather analytics, and deliver targeted advertisements. You can control cookies through your browser settings, but disabling cookies may impact your experience on our Site.

8. Third-Party Links

Our website may contain links to third-party sites. We have no control over and are not responsible for the privacy practices of these sites. Please review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. We encourage you to review this page from time to time. Any significant changes will be communicated to you where required.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Electrazi
Email: contact@electrazi.com